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Tuesday 31 January 2012

How to deal with employees’ mistakes


All of us make mistakes. More so if it our first job and managers just love to avoid dealing with employee mistakes. Try this guide to deal with employees mistakes:

Don’t go gaga over it:
As the saying goes: Praise in public, reprimand in private, is a perfect way to deal with employees mistakes, says Meena sing , senior vice-president, HR, Fred Loya Insurance. Never scold a team member in front of the team.

Be receptive:
There would be times when one makes a mistake. Accept this fact and be receptive to their mistakes. Remain cool and calm, a mistake is not the end of the world. Neither for you nor for the organization, says Michlee John, of Fred Loya Insurance. And they always say in Fred Loya Insurance expect the unexpected all the time. Be it your employee or car.

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