Fred Loya Insurance has improved the process of dispatching assignments and reviewing claims-related information after completing the implementation of CCC Autoverse(R) Claim Management. Fred Loya chose the web-based solution from CCC Information Services Inc. for its ease of use and integration with two other CCC products it has been using - CCC Pathways(R) Appraisal Solution and CCC Valuescope(TM) Claim Services. CCC, a subsidiary of CCC Information Services Group Inc. (Nasdaq:CCCG), is a leading supplier of information technology software and services to the auto-claims and collision-repair industries.
Accessible through more than 140 Texas locations and growing, El Paso-based Fred Loya Insurance selected CCC Autoverse - in combination with CCC's estimating and total loss products - to create a single-platform solution. By using one integrated offering from CCC, the carrier can now address multiple steps in the automotive claims process, from first notification and dispatch to repair and total loss settlement.
CCC Autoverse provides a convenient, centralized web portal to dispatch, receive, review and conclude the physical damage process of an auto claim. This helps insurers increase the productivity of their staff and drive efficiencies in their processes. Additionally, since CCC Autoverse uses technology based on the Collision Industry Electronic Commerce Association's (CIECA) EMS open standards, it eliminates the need for an insurer to operate multiple applications to exchange information with appraisers and repair facilities.
Filed By: SSG
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